Napoleon Phantom Prestige 500 Connected RSIB with Infrared Side and Rear Burner P500VXRSIB(N/P)K-PHM

At Texas Star Grill Shop, we are committed to providing our customers with the best possible prices on our products. With our Best Price Guarantee, we offer price matching to ensure you get the most competitive deal available. If you find a lower price on an identical item from a competitor, simply let us know, and we will do our best to match it. We strive to offer exceptional value and savings, but please note that there may be some exclusions based on specific circumstances or pricing conditions. We reserve the right to decline a price match request if it would result in a loss for our business. However, rest assured that we always aim to provide our customers with fair and competitive pricing, and we encourage you to reach out to our customer service team for any inquiries regarding our Best Price Guarantee. Your satisfaction is our top priority.

At Texas Star Grill Shop, we strive to provide a seamless and efficient delivery and shipping experience for our valued customers. Here's what you can expect:

Delivery:
Once your order is placed, our dedicated team will promptly get in touch with you within 24 hours to arrange the delivery details. We understand the importance of receiving your products in a timely manner, and we work diligently to ensure that your items reach you as soon as possible.

Shipping:
For shipping orders, we process and ship packages every business day. Our reliable shipping partners ensure that your products are carefully packaged and swiftly transported to your desired location. We strive to meet or exceed industry standards when it comes to packaging and handling, ensuring that your items arrive in pristine condition.

Tracking:
To keep you informed every step of the way, we provide tracking information for shipped orders. Once your package is on its way, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and estimate its arrival time.

Customer Support:
Our dedicated customer support team is always available to assist you with any questions or concerns regarding delivery and shipping. If you need any assistance or have special delivery requirements, please don't hesitate to reach out to us. We're here to help!

At Texas Star Grill Shop, we value your satisfaction and aim to provide a smooth and reliable delivery and shipping process. We understand the importance of receiving your products in a timely and secure manner, and we strive to exceed your expectations at every step.

Please note that delivery and shipping times may vary depending on your location and product availability. Rest assured, we make every effort to minimize any delays and keep you informed throughout the process.

Thank you for choosing Texas Star Grill Shop for all your grilling needs!