Our Price Match Promise at Texas Star Grill Shop
At Texas Star Grill Shop, we are committed to offering you the best prices. If you come across a lower price on an identical item from a local or online retail competitor, including shipping and delivery fees, we will gladly match their price. We want to ensure that you always get the best deal. However, please note that our price match policy has certain exclusions and limitations.
How to Request a Price Match?
To request a price match, simply reach out to one of our knowledgeable sales associates via phone, email, or chat. They will be happy to assist you with your price match request. All you need to do is provide us with the relevant information about the item and the competing price, and we will verify the details to complete the price match.
Contact Information:
Phone:Â (832) 214-8590 Email:Â gus@texasstargrillshop.com
Proof of Price for Price Match:
To verify the lower price, we accept various forms of proof. If you have the competitor's advertisement, please present the entire printed ad, a photo/photocopy of the ad, or a digital version. If the price is found online, provide us with a link to the qualifying competitor's price. Our dedicated sales associates will carefully review the information provided to ensure a fair price match.
Availability of Items for Price Match:
For a price match to be valid, the competitor's item must be in stock on their website at the time you request the match. This allows us to maintain the integrity of the price match process and ensure accurate comparisons.
Bulk Purchases and Price Match:
We understand that you may have a need for larger quantities of certain items. While we reserve the right to limit requests to reasonable quantities, we encourage you to contact our sales associates to discuss any volume discounts that may be available.
Exclusions from Price Match:
Certain items and scenarios are excluded from our price match policy. These include installation labor, clearance, closeout, discontinued products, refurbished, used, or damaged items. Additionally, we do not match competitor's rebate offers, sales tax promotions, senior discounts, buy-one-get-one-free sales, or honor pricing errors in advertising.
Brands Ineligible for Price Match:
There are select brands that do not allow any kind of discounting, please contact us to see which brands are not eligible for price match.
Employee Discounts and Price Match:
Employee discounts and other discounts cannot be combined with a price match. However, if there are other items in your transaction not subject to the price match, they may be eligible for applicable discounts.
If you have any questions or concerns regarding the purchase or price match of any item, please do not hesitate to reach out to one of our friendly sales associates via phone, chat, or email. We are here to provide the assistance you need.