Shipping Policy:

1. Grill Delivery Charges (Local):

   • We charge a delivery fee of $100 for grill deliveries within a 30-mile radius of our warehouse at 301 Garden Oaks Blvd.
   • For deliveries outside the 30-mile radius, the delivery fee is $200.

2. Greater Houston Area Deliveries:

   • For deliveries within the Greater Houston area, we use our own highly trained delivery team to ensure careful handling and secure transportation.
   • We may also partner with trusted moving companies for additional delivery support as needed.

3. Interstate Shipping (Texas, Florida, Nearby States):

   • We offer shipping to Texas, Florida, Louisiana, Oklahoma, Arkansas, and other nearby states for a calculated fee. Please contact us directly for an exact shipping cost.
   • Typical shipping costs range from [$X-$Y] depending on the location and product size.

4. Excluded Zones:

   • Some zones beyond our standard delivery areas may require additional arrangements. If your location is outside our service areas, please contact us for potential delivery options.

5. Flexible Delivery Options:

   • For customers requiring expedited or scheduled delivery, we offer flexible options for an additional fee. Contact us for more details on expedited delivery.

6. Delivery Times:

   • We strive to process and deliver orders quickly. Estimated delivery times will be provided during the checkout process.
   • Please note that unforeseen events, such as holidays or extreme weather, may cause delays. We appreciate your understanding in such cases.

7. Order Tracking:

   • Once your order is shipped, a confirmation email with tracking information will be sent. Use this to monitor your delivery status or contact customer support for assistance.

8. Returns and Refunds on Shipping Fees:

   • Please note that shipping and delivery fees may not be refundable on canceled or returned orders. Contact us if you have any questions regarding refunds on shipping.

9. Policy Changes:

   • We reserve the right to modify or update this policy without prior notice. For any questions or specific concerns, please contact our customer support team.

Contact Us: For further inquiries, please call (346) 901-5504 or email us at mark@texasstargrillshop.com. Our customer support is available [specify hours, e.g., 9 am – 5 pm CST, Monday to Friday] to assist you with any shipping questions or needs.